Working with the local authorities to provide you with the best quality service possible. Your local passenger charter outlines the standard of service you should expect when travelling with us. 

Find your local charter below:

Temporary diversion of service 28 and 28A.
Sweethills Crescent Thursday 31st August and Friday 1st September

All day.

Due to road resurfacing in Sweethills Crescent, Route 28 and 28A will be diverted on the dates shown above.
Passengers are advised to use the alternative stop at Yew Tree Drive

Services 34 & 90

Battlefield Road

To allow for cityfibre works on Wednesday 30th August 09:00hrs until Sunday 3rd September 18:00hrs Battlefield Road eastbound will close.

During the closure the following diversions will be in operation:

Services 34 & 90 towards Battlefield

Temporary Stop Closure, Lowford Post Office, Lowford Village.
Routes X4 and X5 towards Locks Heath.
31st August 0800 until 1600

Services 8 & 57A

Rye Road

To allow for resurfacing works on Monday 4th September until the works are complete Rye Road will close.

During the closure the following diversions will be in operation:

Service 8 towards Parkhead

Stage 5 of the Tour of Britain cycle race will take place around Suffolk on Thursday 7th September 2023, starting and finishing in Felixstowe.

To allow for SP works and poor residential parking in the area on Wednesday 30th August until Friday 8th September Langlands Terrace will be closed.