We couldn’t do it without you; suppliers are key to our daily operations.

Third-party spending is one of the highest costs incurred by First Bus, so it is important to ensure the very best value for money possible for every £ that is spent. To achieve this, a wide selection and network of suppliers are required to work with us, helping provide the necessary goods and services to meet the needs that the business defines.

The First Bus Procurement team ensures that the suppliers we work with are the ‘right’ ones to do business with, in terms of their safety credentials & capabilities, and that they operate in a risk-minimised, legal, ethical, transparent, auditable & sustainable way - aligned with FirstGroup and First Bus key Policies & Procedures including Modern Slavery, Anti Bribery, Data Protection & Minimum-Security Measures.

Supplier Useful Information
 

Terms & Conditions

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Supplier Code of Conduct 

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FirstGroup Key Supplier Policies 

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Real Living Wage

First Bus is very proud to confirm that it is a Real Living Wage Employer, as accredited by the Real Living Wage Foundation. This means that all of First Bus’ staff earn at least the Real Living Wage.  That can potentially affect you, our supplier, as our accreditation means we must ensure that any of your employees permanently working on our sites must be paid at least the Real Living Wage as well. We’ll discuss this with you further if your staff are permanently working on our sites. More information on the real cost of living can be found here.

Sustainability In Our Supply Chain

Sustainable procurement is a key part of our procurement processes, and we continuously review our purchasing practices to ensure alignment with our Supplier Code of Conduct and business objectives. At First Bus we strive for excellence and are committed to reducing our impact on the environment supported by science-based targets.
It’s therefore important to us that we work with our suppliers to improve the environmental, social, and broader sustainability impacts of the services they provide us. 

During the contract, we screen suppliers to assess the level of associated environmental and social risk, conduct audits, and follow up on issues identified where necessary. Where possible we work with partners and suppliers to find more innovative ways of providing the highest standard of service with an improved environmental impact. 
 

Risk Management

Our dedication to safety and performance must be at the heart of every decision we make, and we strive for continuous improvement across all our processes to support this. With reliance on a diverse supply chain to enable the delivery of our services we recognise that we have an unavoidable exposure to a range of risks, and we run a centrally held and maintained supplier risk register which is reviewed periodically. Our tendering and supplier onboarding/assurance processes work to mitigate this risk and we operate a dynamic approach based on the category and specific risks associated with the service being procured. At a minimum, we expect all of our suppliers, and their supply chain, to observe the business principles and ethics consistent with our own Supplier Code of Conduct. 

We operate several solutions to enhance our risk management capability including a partnership with Achilles who operate continuous monitoring and screening services. We measure the risk of our suppliers across a range of factors including (but not limited to) Health & Safety, Business Ethics & Legal Requirements, Human Rights & Labour Practices, Environment, and IT Security. Working with these partners provides valuable insights to enable continuous improvement of both our own and our supplier’s, governance and processes. More information on this is available upon request, or at www.achilles.com

Want to become a Supplier to First Bus?

If you want to become a First Bus supplier, you need to be approved by the First Bus Procurement team and you will need to be issued with a Purchase Order before commencing any work. As a supplier to First Bus, you’d need to sign up to our supplier code of conduct and agree to our terms and conditions of purchase. We may also wish to put a formal contract in place.

Other Key policies & Information:

Our Health & Safety policyOur Environmental policyOur Carbon Reduction PlanModern Slavery StatementPolicies and Accreditations

Contact us 

For any further information, please contact us using the form below.

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