Extra Help to Travel
Journey planner
Extra Help Cards for Your Bus Journey
We understand that for some of our customers, travelling by bus can feel a little daunting at times. That’s why we’ve worked with disability groups across the UK to create Extra Help Cards—a discreet way to let your driver know you need a bit of extra support, without having to ask out loud.
These cards can help with all sorts of situations. For example:
- If you need a little more time to reach your seat before the bus moves off.
- If you lip read and need the driver to face you when they speak.
Whatever you need, these cards include pre-written messages to choose from, or you can personalise one of the blank cards with your own request.
How to Get Started
- Download the Extra Help Cards here
- Cut out the cards you’d like to use.
- Keep them handy for your journey.
Simply show the card to your driver as you board, and they’ll do their best to assist you. Of course, you don’t have to use these cards—they’re just here if you’d like a little extra support on your travels.