City Road (31/Charcoal 40)

Due to works taking place on Bracondale from Monday 27th January to Wednesday 29th January, our 31 & Charcoal Line 40 services won't be able to serve City Road.

Service 31 will operate via Hall Road, serving all stops to allow passengers to connect with the service.

Service 40 will operate the old route via Bracondale & Martineau Lane, with customers advised to cut through to Hall Road to travel on service 39.

We apologise for any inconvenience this may cause to your journey.

Due to utility works & carriageway resurfacing (associated with the Bellway Homes development at Kingsfleet Park) taking place on High Road in the Trimleys from Monday 20th January to Friday 31st January - the road will be closed.

This will affect our public service 73, 75 & 77 routes, as well as school/college services 975, 978 & O2. Suffolk County Council will however be funding a shuttle bus service to cover the affected section of route during the main part of the day. Unfortunately the shuttle will not operate in the evening.

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Service 73 will continue to serve the bus shelters on Howlett Way, but will then operate via the A14 & Garrison Lane to rejoin normal route at the High Road junction.

Service 73 operating at Felixstowe Academy start/end times will continue to serve the Academy grounds.

Service 75/77 will operate via High Road through Trimley St Martin, but will then serve the bus shelters on Howlett Way before operating the above diversion route.

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Service 975 will follow the 75/77 diversion route, meaning that any passengers at Walton will need to board at Great Eastern Square. Any passengers in the Trimleys should head to Howlett Way.

Service 978 will also follow the 75/77 diversion route - however the shuttle bus detailed below will connect to allow any passengers from Trimleys or Walton to connect onto the school services at Great Eastern Square, alternatively passengers can also board at Howlett Way.

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Suffolk One service O2 will be split into two services, as detailed below.
Pickup times from Trimley & Walton will be altered, however all other pickup times will remain the same.

Afternoon services will operate in the same fashion, with one bus serving Felixstowe & Grange Farm and the other serving Felixstowe & Trimleys

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Free Shuttle Bus for any affected passengers in Walton & Trimley... see times below

This service is being provided free of charge by Suffolk County Council, to help keep customers connected during this road closure.

Wherever possible, we will endeavour for our 75/77 services to maintain connections to/from these services - however due to the unpredictability of the road network, cannot guarantee that this will be the case. Please plan your journey in advance using the shuttle bus timetable below, combined with the timetables available on our website to ensure a smooth connection!

Monday to Friday (Operated by Felixstowe Travel 01394 671241):

Saturday (Operated by First Eastern Counties 0345 646 0707): 

Sunday (Operated by First Eastern Counties 0345 646 0707):

We will specifically hold the 77 departing Great Eastern Square at xx:50 to maintain this connection onto Ipswich services.
Additionally, we will hold the shuttle bus at Great Eastern Square at xx:16 to maintain this connection from Ipswich services.

We apologise for any inconvenience this closure may cause to your travel plans, however in co-operation with and assistance from Suffolk County Council & Felixstowe Travel - we hope the impact on your journey is minimised as much as possible.

Due to BSIP scheme works taking place on Dereham Road, near to the Charles Square stop - the road will be closed heading out of the city only, between Monday 27th January & Sunday 9th February.

During this time, our Red & Orange Line services will all operate via Heigham Street & Old Palace Road when heading out of the city only.

All services towards the city will continue to operate normal route.

We apologise for any inconvenience this may cause.

Due to Network Rail bridge inspection works taking place on Strumpshaw Road, our Green Line 16 services will need to divert on Monday 27th January between 09:00 & 15:00.

Services will operate via The Kings Head in Blofield & Lingwood Road to continue to serve Lingwood. Strumpshaw will not be served.

We apologise for any inconvenience this may cause.

Due to Anglian Water works taking place on Hempnall Road in Woodton – our Charcoal Line 41/41A services will need to divert between Wednesday 22nd January & Friday 24th January.

Services will remain on the B1332, omitting Woodton village itself. Services will instead observe all stops on the main road.

We apologise for the inconvenience this may cause.

Due to annual maintenance taking place on Haven Bridge, it will be closed between 19:00 & 07:30 each evening from Monday 20th January to Friday 31st January.

All affected services will divert via Breydon Bridge & Pasteur Road in both directions.

We apologise for any inconvenience this may cause.

Due to various Cadent & CityFibre works taking place along New Street in Woodbridge, our Ipswich Reds 70 service will need to take a diversion route from Monday 13th January to Tuesday 11th February.

Services will operate via Naunton Road, Bullards Lane, Old Barrack Road & Warren Hill Road to access the Turban Centre from the south.

We apologise for any inconvenience this may cause.

This closure has been cancelled.

Due to further Cadent gas works taking place on Longwater Lane in Old Costssey from Monday 6th January to Friday 24th January, our Red Line 23A/24B will need to operate up Norwich Road as far as Kabin Road - and will then run non-stop from there to Roundwell Medical Centre via Norwich Road & Dereham Road. Services towards the city will follow the above diversion in reverse.

Service 31 will operate the above diversion, but turn around using Richmond Road, East Hills Road & Longwater Lane to maintain a service to Roundwell Medical Centre stops.

We apologise for the inconvenience that this cause, as Old Costessey will once again lose all bus services.

Due to improvement works taking place to the main hospital roundabout, the arm towards Cringleford will be closed continuously from Monday 6th January to Saturday 25th January.

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Owing to operational difficulties on the previously communicated diversion route, the following diversion will be in place on our Pink Line 11/11A/12 services from the start of service on Wednesday 8th January.

This means that the only service to operate between Cringleford Interchange & the N&NU Hospital will be the 11A.

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From 15th January to 17th January, a second road closure on Newmarket Road in Cringleford Village will further affect the 11A diversion route.

The 11A will need to operate directly via A11 Newmarket Road (omitting Cringleford Village & Eaton Slip Road stops) - customers in this area are advised to pick up the 11/12 at Eaton Slip Road/Cellarhouse or use service 10A.

Service 10A will operate from Cantley Lane onto Keswick Road & Intwood Road, where a temporary stop will be provided opposite The Loke.

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We apologise for any inconvenience caused to customers as a result of these diversions, however these works are out of our control.

From Monday 6th January 2025, the majority of stops at Market Gates will be suspended while work to convert the bus station to 2-way operation takes place. This work is expected to be completed by May but works may take longer than planned.

There will be lane closures through Market Gates applying to all traffic, which will happen in phases.

This notice describes the initial position from 6th January – there will be further updates as work progresses.

The following schoolday only services are also affected as follows - 

Service 901

This will use the rear of the stops outside the Police Station on Howard Street North towards Norwich, along with Services 7/X1/X11, and Regent Street on its journey to Gorleston.

 Service 931

This will use the Regent Street stop towards Gorleston; on it’s return trip it will operate as per services X1/X11 to Howard Street North.

A summary of these changes is included in the map below together with suggested walking routes to alternative stops.

We apologise to all customers affected by this disruption to your bus services.

We will confirm details of stopping arrangements after these works are concluded, within the next couple of months.