Appealing a standard fare charge / Set up a payment plan
If you have received a standard fare charge on one of our services, and don’t believe you should have, please send us some details and we will look into this for you.
If you wish to pay a standard charge by instalments, then please let us know the details and we will look in to this for you.
Once you have submitted the form, you need take no further action. We will write to you at the postal address you provide below with the outcome of your appeal.
Appealing a standard fare charge / Set up a payment plan
If you have received a standard fare charge on one of our services, and don’t believe you should have, please send us some details and we will look into this for you.
If you wish to pay a standard charge by instalments, then please let us know the details and we will look in to this for you.
Once you have submitted the form, you need take no further action. We will write to you at the postal address you provide below with the outcome of your appeal.
Zero emission? Mission accepted! We're on a journey to reduce our carbon emissions and create cleaner air, doing our bit to improve the quality of life across the communities we serve. We're leading the charge across York with our 100% electric, zero emission bus fleet and the installation of over 100 solar panels at our bus depot.
On this page you'll find the latest updates as we progress through our sustainability roadmap - join us on board and play your part in creating a cleaner, greener York. Do you accept the mission?
Beaumont Leys Lane will be closed outbound from 17th June for 2 weeks.
Service will divert from Abbey Park Road via Blackbird Rd, Parker Drive & Beaumont Leys Lane.
Please allow extra time for your journeys between these dates. We apologise for any inconvenience caused.
Hollow Road will be closed for one day on 19 June.
Services will divert from Link Road via Bradgate Road to the Village Centre, then via Leicester Road to continue normal route to Beaumont Leys Shopping Centre.
Please allow extra time for your journey on this date. We apologise for any inconvenience caused.
Further to the ongoing roadworks taking place on Springfield Road, Chelmsford > Services C8-C11-47 & 73 | Springfield Road, Chelmsford | Road closure | First Bus
FULL overnight road closures will be enforced on Springfield road, between the junction with Navigation Road and Bond Street, from Tuesday 18th June to Sunday 30th June 2024 - from 20:00hrs each night to 06:00hrs the next morning.
Nighttime temporary diversion of routes; 3, X4, and X5
Tuesday 18th until Sunday 23rd June.
Evenings only, from 1900 – 0600 each night.
Due to the resurfacing works in the Cams Hill area. routes 3, X4, and X5 will be on diversion.
Passengers towards Portsmouth are advised to use the alternative stop at the Thicket.
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There has been and emergency closure in Penzance due to a gas leak. Workmen are in the process of locating and fixing the leak on the mains pipe and hope works to be completed by the end of the week.
During this time, buses will be diverting as follows: