Service snapshot: November 2024

In West Yorkshire, we're dedicated to getting you where you need to go safely, reliably and on time, because your journey truly is at the heart of everything we do.

Behind every bus trip is a hardworking team in our depots, from operations to engineering, supervisors to staff managers and our Commercial team. Every department plays a part in keeping our buses running smoothly for you, day in and day out.

We're working closely with the West Yorkshire Combined Authority to bring you a quality experience at every stage of your journey, from well-kept bus stops to clear interchanges and improved local highways, lets see how we performed in November.

Punctuality by area

The chart below shows First West Yorkshire punctuality data by area as a % of buses that leave on time in November 2024.

Punctuality: A bus is considered on time if it sets off 1 minute early or up to 5 minutes late.

Average punctuality by month

The chart below shows average First West Yorkshire punctuality data by % of buses that leave on time in November 2024.

Punctuality: A bus is considered on time if it sets off 1 minute early or up to 5 minutes late.

Lost miles by area

The chart below shows First West Yorkshire bus miles delivered by % in November 2024.

Average lost miles by month

The chart below shows the average First West Yorkshire bus miles delivered by % each month.

While November saw challenges like roadworks, gas main repairs and road closures, we’re committed to staying on track. West Yorkshire is prioritising public transport by increasing bus lanes across the region, which helps us get you to your destination on time, even in the busiest traffic.

We’ll keep working hard to make every journey count. December's update will be live in January, we look forward to sharing that data with you soon as we keep making moves for a smoother ride.