Services X2, X22 and X21

Northgate will be closed

4th February 2025

Northgate and Gillingham will not be served throughout the day.

Due to urgent replacement required of a BT chamber on Castle Meadow, the road will be closed from 19:00 on Friday 14th February until the end of service on Friday 21st February. This closure has been previously scheduled to take place in the October half-term, but was postponed due to other emergency works in the city centre.

During this time, all services will be unable to call at Castle Meadow - and will instead use their normal stands at alternative city centre stops.

For Pink, Turquoise, Green, Yellow, Purple & Charcoal Line services, plus services 31 & 33 - please use stops on St Stephens Street.
For Orange & Red Line services, plus service 30 - please use stops on Theatre Street/Rampant Horse Street.
For Blue Line services - please use the stops at Red Lion Street as normal, these will still be served as normal.

Please expect delays on all services across the city during the closure, due to the length of the diversion routes involved in avoiding this closure.

Most westbound services (excluding Blue Line) will operate via Ber Street, Queens Road & Surrey Street.
Most eastbound services will operate via Farmers Avenue.

We apologise for any inconvenience this may cause to your journey.

Due to BSIP scheme works taking place on Dereham Road, near to the Charles Square stop - the road will be closed heading out of the city only, between Monday 27th January & Sunday 9th February.

During this time, our Red & Orange Line services will all operate via Heigham Street & Old Palace Road when heading out of the city only.

All services towards the city will continue to operate normal route.

We apologise for any inconvenience this may cause.

Due to various Cadent & CityFibre works taking place along New Street in Woodbridge, our Ipswich Reds 70 service will need to take a diversion route from Monday 13th January to Tuesday 11th February.

Services will operate via Naunton Road, Bullards Lane, Old Barrack Road & Warren Hill Road to access the Turban Centre from the south.

We apologise for any inconvenience this may cause.

UPDATE 24/01 - From Monday 27th January, our services from Martham, Caister & Norwich only will allow passengers to alight at Market Gates. This stop will be to drop passengers off only, all boarding passengers must continue to use the temporary stops as detailed below.

From Monday 6th January 2025, the majority of stops at Market Gates will be suspended while work to convert the bus station to 2-way operation takes place. This work is expected to be completed by May but works may take longer than planned.

There will be lane closures through Market Gates applying to all traffic, which will happen in phases.

This notice describes the initial position from 6th January – there will be further updates as work progresses.

The following schoolday only services are also affected as follows - 

Service 901

This will use the rear of the stops outside the Police Station on Howard Street North towards Norwich, along with Services 7/X1/X11, and Regent Street on its journey to Gorleston.

 Service 931

This will use the Regent Street stop towards Gorleston; on it’s return trip it will operate as per services X1/X11 to Howard Street North.

A summary of these changes is included in the map below together with suggested walking routes to alternative stops.

We apologise to all customers affected by this disruption to your bus services.

We will confirm details of stopping arrangements after these works are concluded, within the next couple of months.