Norwich Road, Breckland Road, Richmond Road, Costessey (Red 23/23A/24B)

Due to the closure of Mill Road, combined with temporary traffic lights at Beccles Road we are diverting our service 3 to maintain punctuality across the majority of the route.

After Crab Lane the service will operate direct to Belton and turn right on to Stepshort, resuming usual line of route at Burgh Castle.

Unfortunately this means that Lords Lane, Laurel Drive and Mill Lane will not be served on services operating towards Burgh Castle. They will however be served on journeys operating towards Great Yarmouth.

We apologise to all customer affected by this diversion.

Due to gas main replacement works taking place on South Park Avenue, it will be closed from Monday 25th November to Friday 6th December.

During this time, service 10 will operate along Peckover Road, Pettus Road, then back onto Peckover Road to return back to the city.

Service 25 will operate via Colman Road & The Avenues.

We apologise for any inconvenience this may cause to your journey.

On Sunday 24th November, Excel services won't be able to serve Easton (westbound only) before 13:30 - due to the Norwich Half Marathon. 

Eastbound services towards Norwich are not affected.

Guidance on CPCA Tiger ticket validity

Please be reminded that CPCA Tiger U16/16+ tickets are only valid for travel *from* stops within CPCA. These fare stages are Peterborough, Thorney, Thorney Toll, Guyhirn & Wisbech.

This means that we can sell a discounted ticket from Peterborough to Kings Lynn - but we cannot sell a discounted ticket from Kings Lynn to Peterborough, as Kings Lynn is not within the CPCA area. Our drivers will not be able to offer you this ticket, and you will need to purchase a regular Adult/Young Person Single to complete your journey.

If you have any specific queries on ticket validity, please contact our Customer Services team who will be able to advise.

Due to Openreach works taking place on Ravensmere in Beccles, our Coastlink X2/X21/X22 services will need to take a diversion route from Monday 18th November to Thursday 28th November between 19:00 & 06:00 each night.

This will only affect services from Norwich, which will need to operate via the A146 & George Westwood Way - meaning they will be unable to serve Gillingham in that directio only. Services from Lowestoft will be able to operate normal route.

Any passengers from Gillingham towards Lowestoft will need to wait on the bypass at a safe point for buses to stop during this closure.

We apologise for any inconvenience this may cause.

Due to a new connection being installed by Anglian Water, near to Roundwell Medical Centre between Monday 18th November & Friday 6th December, Red Line 23A/24B & 31 services will all be on diversion.

Service will be maintained to Old Costessey as buses will operate normal route through there - but will operate via East Hills Road & Richmond Road to avoid the closure point. Please do expect some delays on these services - however this is the best compromise to maintain the overall service.

We apologise for any inconvenience this may cause to your journey.

Due to a new water connection being installed on North Denes Road – service 8 will need to take a diversion route between Monday 11th November & Monday 25th November.

During this time, services in both directions will operate via Caister Road & Barnard Avenue, missing out all stops on Beaconsfield Road & Sandringham Avenue.

We apologise for any inconvenience this may cause to your journey.

Due to a major gas replacement scheme taking place across Bury Street, Tavern Street & Finborough Road between Monday 28th October & Friday 13th December - our Stowmarket Swift 87/87A & 88 will need to take diversion routes in two parts.

Part One (28th October to 8th November) of these works will mean that service 88 will serve the stop at Argos as normal, but will operate onto Bury Street, then onto Bury Road, St Edmunds Road, Windermere Road then as normal onto Onehouse Road, Chilton Way & Northfield View. Heading towards Ipswich, services will omit Bury Street and instead operate via Gipping Way to join normal route at Barnards.

Service 87/87A will instead move to depart from the Argos stop, as an alternative to the Bury Street stop.

On Gipping Way, a temporary stop will be in place at the cycle lane commencement road sign - just before the junction with Union Street West. Service 88 towards Ipswich will operate from here in lieu of Bury Street.

Part Two (11th November to 13th December) of these works will mean that service 88 will serve the stop at Argos as normal, but will operate onto Station Road West, then onto Bury Road, St Edmunds Road, Windermere Road then as normal onto Onehouse Road, Chilton Way & Northfield View. Towards Ipswich, services will be able to operate normal route into Bury Street and as a result, service 87/87A will operate as normal too.

We apologise for any inconvenience these works may cause to your journey, however these works are essential and cannot be delayed any further.

Due to National Highways project work taking place along the A47 between Hopton & Lowestoft on weekday nights only (20:00-06:00), our services will be on diversion between Monday 7th October & Friday 6th December. Please see the table below, which explains the different closures that will be in place as the project progresses. On top of the below diversions, please expect some delays due to these diversion routes and increased traffic levels on them.

Additionally, on the following dates - service X21 will be on diversion within Lowestoft.
Monday 14th October to Thursday 17th October - services will leave the town via Katwijk Way & Station Square.
Friday 18th October to Friday 25th October - services will enter the town via A47 & Gordon Road.
Friday 22nd November to Wednesday 27th November - services will enter & leave the town via the Gull Wing Bridge & Denmark Road.

Many thanks for your patience as National Highways undertake these essential maintenance works on the road network.