Issue tickets directly to your riders (students, employees, or service users)
Efficiency
Choose between mobile and paper tickets.
Flexible ticket options
Manage your rider pool independently and securely.
Secure portal
The Partner Portal
New from First Bus
Welcome to the First Bus Partner Portal
The Partner Portal is part of our digital transformation journey, designed to make ticket distribution smarter, faster, and easier for organisations such as universities, businesses, and social services.
With the Partner Portal, you can:
Why use the Partner Portal?
Efficiency
Reduce manual processes and streamline ticket distribution.
Control
Manage your own rider lists and allocations.
Flexibility
Issue tickets instantly mobile or paper.
Convenience
A single platform integrated with First Bus systems.
Heads-up: Promo Codes will be taking a short break from the end of January 2026 and return by late spring/early summer. In the meantime, the Partner Portal offers a faster, more convenient way to manage tickets.
Get Started
New Partners
It’s available for use now so if your establishment would like to enquire about using the Partner Portal, please complete this form and a member of our team will get back to you shortly.
Existing Partners
If you are an existing partner and would like to request an additional role or get support, please complete the relevant forms below and our team will respond shortly:
Need Help?
Our support team is here to assist you every step of the way. Use the Request Support form above if you have any questions or queries.