Lost property
If you have left an item on one of our buses, the best way to recover it is to complete the contact form on our help and support page and select "Lost Property". Please include as much detail as possible.
Our drivers collect all lost property found on our buses and return it to the depot, but it can take up to 3 working days to register lost property items on our system. Our lost property opening times are Monday to Friday between 0900 – 1400. Collection of valuables (wallets, mobiles, keys) will be by appointment only during these times.
Travel Alerts
Winter Festival – Road closures 01 November 2024 to 10 January 2025
Due to the Winter Festival on Broad Street and Upperkirkgate, there will be various road closures from 18:00 on 01 November 2024 until 18:00 on 10 January 2025.
Service 17,17A,172 heading to Faulds Gate
From Gallowgate turn left onto Littlejohn Street (Bus stop on Littlejohn Street) then:
• right onto West North Street
• right onto Union Street and resume normal service.
Service 17,17A,172 heading to Newhills
From Adelphi continue to King Street then:
• left onto West North Street (stops will be served on West North Street)
• 1st exit at the roundabout onto Gallowgate (stops will be served on Gallowgate)
• right onto Berry Street and resume normal service.
Service 18,18A,18B,18S heading to Redmoss
From Causewayend:
• 2nd exit at the roundabout onto West North Street (stops will be served on West North Street)
• right onto King Street and follow the road around to Adelphi and resume normal service.
Service 18,18A,18B,18S heading to Dyce
From Adelphi continue to King Street then:
• left onto West North Street (stops will be served on West North Street)
• 3rd exit at the roundabout onto Causewayend
Service 11,11A heading Craigiebuckler/Countesswells
From Hutcheon Street:
• 3rd exit onto West North Street (stops will be served on West North Street)
• right onto King Street (bus stop at St Andrews Cathedral)
• continue along onto Union Street and resume normal service.
Service 11,11A heading to Northfield
From Market Street:
• Continue onto King Street (bus stop opposite St Andrews Cathedral)
• left onto West North Street (stops will be served on West North Street)
• 2nd exit at the roundabout onto Hutcheon Street and resume normal service.
Service 19 heading to Culter
From St Andrews Street right onto Loch Street then:
• 3rd exit at the roundabout and back onto Loch Street
• left onto St Andrews Street
• continue onto St Andrews Street
• follow the road around to Blackfriars Street (stops will be served on Blackfriars Street)
• right onto Rosemount Viaduct and resume normal service.
Service 19 heading to Tillydrone
From Rosemount Viaduct (bus stop at HMT):
• left onto Blackfriars Street
• continue onto St Andrews Street
• right onto Loch Street
• 3rd exit at the roundabout back onto Loch Street and resume normal service.
Service 20, 20A heading to Union Terrace
From Gallowgate:
• turn right at the traffic lights onto Berry Street
• 2nd exit at the roundabout onto Loch Street
• left onto St Andrews Street
• follow the road around to Blackfriars Street (stops will be served on Blackfriars Street)
• right onto Rosemount Viaduct and resume normal service.
Albyn Place One-Way from 3rd Ocotber
Due to an emergency one-way restriction on Albyn Place until further notice.
Service 11,11A heading from Queens Road to Union Street
From Queens Cross via Carden Place, Albert Street, Rubislaw Place, and onto Albyn Place
Service 13 heading from Fountainhall Road to Union Street
From Carden Place via Albert Street, Rubislaw Place and onto Albyn Place
Langdykes Road closed from 30 September until further notice
Langdykes Road will be closed due to roadworks at the junction of Loirston Road from 04:00 on 30 September until further notice.
Services 3,3A,3B will divert as follows:
Service 3,3A heading to Cove
From Langdykes Road:
• right onto Earns Heugh Road, then
• Service 3 will divert left onto Loirston Avenue, then continue straight ahead at the junction and resume normal service
• Service 3A will continue along Earns Heugh and resumes normal service.
Service 3 heading to City Centre
From Earns Heugh Road:
• continue along Earns Heugh
• left onto Langdykes Road
Service 3B heading to Cove
From Minto Road:
• 2nd exit onto Blackness Road
• right onto Souter Head Road
• follow the Service 3A diversion as above
Revised timetables from 15/09 - 1,1a,2,2s,20,20a
On Sunday 15th September, we will operate revised timetables for the upcoming university terms on the following services:
1 / 1A / 2 / 2S / 20 / 20A
Service 20A will operate late journeys between Hillhead of Seaton and Bridge Street.
Service 20A will be operate from Hillhead of Seaton to Bridge St every 30 minutes between 21:30 up until 23:00 Sunday to Saturday then every 40 Minutes between 23:30 until 03:30 Tuesday to Saturday.
Service 20A will return from Bridge Street opposite Underground nigh Club every 30 minutes between 21:55 and 23:25 Sunday to Saturday then every 40 minutes from 23:50 until 03:10 with last bus at 03:45 Tuesday to Saturday.