Hate Crime Charter

First Bus has a zero-tolerance approach to any form of hate crime on our services. That’s why we’re supporting the roll out of a new Hate Crime Charter, an initiative led by Disability Equality Scotland on behalf of Transport Scotland.

First Bus has already helped towards the effectiveness of the Charter through a pilot at our Bannockburn depot and we’re now ready to support its roll-out across Scotland.

Targeting someone on the grounds of their disability, religion, race, gender or sexual orientation has no place anywhere on our services. The adoption of the Hate Crime Charter will indicate that First Bus will not tolerate behaviour of this nature and ensure that everyone has the reassurance that they can travel with us in safety and comfort, and that any incidents of this nature will be dealt with seriously.

The Hate Crime Charter helps to raise awareness of how to identify what a hate crime is, and the ways in which it can be reported. You can find out more about the Charter here:

www.accessibletravel.scot/hate-crime

If you feel you have been the victim of a hate crime while travelling with us, please let us know right away either by using the contact link below, or by calling us on 0345 646 0707. You can also report Hate Crime to Police Scotland using the links on the Accessible Travel Hub. Your feedback will be processed and investigated with the utmost seriousness and, together, we can help to eliminate crimes of this nature and continue to make bus travel a welcoming and inclusive experience for all.

Contact Us: https://www.firstbus.co.uk/help-and-support#formholder

Blackness Road/ Minto Road 6 Jan –7 Feb.

Due to Roadworks at Blackness Road/Minto Road there will be various road closures as follows:

Phase 1 05:00 6 Jan until further notice

Service 18A Heading from Minto Road to Redmoss
From Minto Road, via Hareness Road, Crawpeel Road, and resume the normal route.

Phase 2 TBC once Phase 1 is complete

Service 18A Heading from Minto Drive to Redmoss
From Minto Drive, via Minto Drive, Minto Avenue, Hareness Road, Crawpeel Road, and resume the normal route

Due to Polmuir Road being one-way heading to Faulds Gate from 04:00 on 06 January until 17:00 on 10 February (once the current diversion is finished), Services 17, 17A will divert as follows:

Service 17 heading to Newhills
From Great Southern Road: via Whinhill Road, Fonthill Road and resume normal service.

Service 17, 17A heading to Faulds Gate
Normal service

Due to Road works on Tarves Road/Denmore Road between 07:30 on 13 January until 16:30 on 27 January, Service 1B heading to the City Center will divert as follows:

Service 1B heading to City Centre from Dubford

From Greenbrae Drive via Denmore Road, Woodside Road, Parkway, Ellon Road, and resume normal service

Service 1B heading to Dubford from City Centre

Normal service

Due to pavement works on Polmuir Road from 04:00 on 06 December until 17:00 on 20 January, it will be necessary to have a one-way closure.

Services 17 and 17A will divert as follows:
Service 17,17A heading to Faulds Gate
From Ferryhill Road:
• left onto Whinhill Road
•1st exit onto Great Southern Road and resume normal service.

Service 17 heading to Newhills
Normal service

Due to the Winter Festival on Broad Street and Upperkirkgate, there will be various road closures from 18:00 on 01 November 2024 until 18:00 on 10 January 2025.

Service 17,17A,172 heading to Faulds Gate
From Gallowgate turn left onto Littlejohn Street (Bus stop on Littlejohn Street) then:
• right onto West North Street
• right onto Union Street and resume normal service.

Service 17,17A,172 heading to Newhills
From Adelphi continue to King Street then:
• left onto West North Street (stops will be served on West North Street)
• 1st exit at the roundabout onto Gallowgate (stops will be served on Gallowgate)
• right onto Berry Street and resume normal service.

Service 18,18A,18B,18S heading to Redmoss
From Causewayend:
• 2nd exit at the roundabout onto West North Street (stops will be served on West North Street)
• right onto King Street and follow the road around to Adelphi and resume normal service.

Service 18,18A,18B,18S heading to Dyce
From Adelphi continue to King Street then:
• left onto West North Street (stops will be served on West North Street)
• 3rd exit at the roundabout onto Causewayend

Service 11,11A heading Craigiebuckler/Countesswells
From Hutcheon Street:
• 3rd exit onto West North Street (stops will be served on West North Street)
• right onto King Street (bus stop at St Andrews Cathedral)
• continue along onto Union Street and resume normal service.

Service 11,11A heading to Northfield
From Market Street:
• Continue onto King Street (bus stop opposite St Andrews Cathedral)
• left onto West North Street (stops will be served on West North Street)
• 2nd exit at the roundabout onto Hutcheon Street and resume normal service.

Service 19 heading to Culter
From St Andrews Street right onto Loch Street then:
• 3rd exit at the roundabout and back onto Loch Street
• left onto St Andrews Street
• continue onto St Andrews Street
• follow the road around to Blackfriars Street (stops will be served on Blackfriars Street)
• right onto Rosemount Viaduct and resume normal service.

Service 19 heading to Tillydrone
From Rosemount Viaduct (bus stop at HMT):
• left onto Blackfriars Street
• continue onto St Andrews Street
• right onto Loch Street
• 3rd exit at the roundabout back onto Loch Street and resume normal service.

Service 20, 20A heading to Union Terrace
From Gallowgate:
• turn right at the traffic lights onto Berry Street
• 2nd exit at the roundabout onto Loch Street
• left onto St Andrews Street
• follow the road around to Blackfriars Street (stops will be served on Blackfriars Street)
• right onto Rosemount Viaduct and resume normal service.