Main Road, Henley

From Monday 6th January 2025, the majority of stops at Market Gates will be suspended while work to convert the bus station to 2-way operation takes place. This work is expected to be completed by May but works may take longer than planned.

There will be lane closures through Market Gates applying to all traffic, which will happen in phases.

This notice describes the initial position from 6th January – there will be further updates as work progresses.

Services 1, 1A, 8, X1, X11 – towards JPH/Belton/Lowestoft

These services will operate as normal route to Market Gates, then continue to Regent Street, where the taxi rank is currently located, which will be the main stop for buses towards Gorleston. This will effectively be one long stop (combining the current stops B and C)

Services 1, 1A, 8 – towards Caister/Martham

These services will operate as normal route to Stonecutters Way, then continue to Howard Street North, to the front stop opposite the Police Station.

Services X1, X11 – towards Norwich

These services will operate as normal route to Stonecutters Way, then continue to Howard Street North, to the rear of the stops outside the Police Station, which will be the main stop for buses towards Norwich.

Services 2, 3, 3B

During this first phase, these services will depart from Stand A (this will be redesignated as Stand F on the shelter for this phase of the works) in Market Gates, outside Poundstretcher. Route is then via Regent Road and King Street, rejoining normal route at St Georges Theatre.

Service 7

This service will use the rear of the stops outside the Police Station on Howard Street North on journeys to Norwich, along with Services X1/X11. (The 2320 journey from Norwich will call at Regent Street on its way to Gorleston)

The following schoolday only services are also affected as follows - 

Service 901

This will use the rear of the stops outside the Police Station on Howard Street North towards Norwich, along with Services 7/X1/X11, and Regent Street on its journey to Gorleston.

 Service 931

This will use the Regent Street stop towards Gorleston; on it’s return trip it will operate as per services X1/X11 to Howard Street North.

A summary of these changes is included in the map below together with suggested walking routes to alternative stops.

We apologise to all customers affected by this disruption to your services.

Due to the traffic displaced by a road closure on Waterloo Road, we are experiencing higher than normal levels of congestion around Magdalen Road/Anglia Square. This road closure/scheme will be in place until mid-March, however we are hoping for less congestion after Christmas.

Our Pink & Orange Line services are most impacted by this, with services around peak times operating up to 20 minutes behind schedule.

Download our app to live track your bus, for the most up-to-date travel information during these unpredictable delays.

Our operations team will continue trying to mitigate the delays caused by these works, and we apologise for any inconvenience this may cause.

Guidance on CPCA Tiger ticket validity

Please be reminded that CPCA Tiger U16/16+ tickets are only valid for travel *from* stops within CPCA. These fare stages are Peterborough, Thorney, Thorney Toll, Guyhirn & Wisbech.

This means that we can sell a discounted ticket from Peterborough to Kings Lynn - but we cannot sell a discounted ticket from Kings Lynn to Peterborough, as Kings Lynn is not within the CPCA area. Our drivers will not be able to offer you this ticket, and you will need to purchase a regular Adult/Young Person Single to complete your journey.

If you have any specific queries on ticket validity, please contact our Customer Services team who will be able to advise.

Due to National Highways project work taking place along the A47 between Hopton & Lowestoft on weekday nights only (20:00-06:00), our services will be on diversion between Monday 7th October & Friday 6th December. Please see the table below, which explains the different closures that will be in place as the project progresses. On top of the below diversions, please expect some delays due to these diversion routes and increased traffic levels on them.

Additionally, on the following dates - service X21 will be on diversion within Lowestoft.
Monday 14th October to Thursday 17th October - services will leave the town via Katwijk Way & Station Square.
Friday 18th October to Friday 25th October - services will enter the town via A47 & Gordon Road.
Friday 22nd November to Wednesday 27th November - services will enter & leave the town via the Gull Wing Bridge & Denmark Road.

Many thanks for your patience as National Highways undertake these essential maintenance works on the road network.